Refund policy
Returns & Refunds
We want every order to feel like a good respawn — if something arrives wrong, we'll help you fix it.
We offer refunds for:
- Wrong items received
- Damaged or defective products
Got a mismatched save file or a piece that arrived worse for wear? Reach out and we'll sort you out.
All refund requests need to be submitted within 30 days of your purchase date — think of it as your respawn window. After that, the checkpoint's locked.
Email us at support@cozyrespawn.com and let us know what happened. We'll get you back to full health as fast as we can.
Policy Updates
This policy may get patched from time to time — we'll always keep the latest version live here. Questions about what's current? Same inbox: support@cozyrespawn.com.